Get them back on the track.
4x4 claims, assessments
and salvage.
For Australian motor insurers with 4x4 customers. We know the vehicles and the people who build them, because we drive them.
A touring rig isn't a car with extras. It's the whole reason someone bought the car.
A built 4x4 doesn't
fit a stock claims
process.
A touring rig can carry $60,000 above the chassis before you look at the build itself. Suspension. Bar work. Drawers. Comms. Recovery. Lighting.
Generic assessors miss it, undervalue it, settle on stock figures. The customer ends up underpaid. You end up with a complaint, a re-open or a review.
We handle those claims end to end.
Five things,
done properly.
We don't fit the gear or run the workshop. We handle the claim, manage the network, recover and resell the salvage, and report on what we learn.
Client experiences
A claims experience that fits your brand.
We handle the call, the comms and the close in your voice. Customers stay in the loop from first contact to keys back.
Procurement and repair
Trade pricing. Real workshops. The right network.
ARB to aftermarket, fitters to fabricators. We know who delivers and who doesn't. Genuine parts when it matters, aftermarket when it makes sense.
Salvage
Recovery, parts harvest, resale.
Every wreck has value. We strip, list and sell through the same channels real 4x4 owners shop in. Recovered value comes back to you.
Expert assessments
Specialist knowledge for complex 4x4 claims.
Modified builds, custom trays, touring rigs, second-hand market. We value them for what they actually are. No more $90,000 builds settled like a stock dual cab.
Reporting
Data that helps you price the next book.
Claim trends, modification risk, regional patterns, theft hotspots. Plus a loan vehicle program so your insured isn't stranded while the build is in the shop.
New ground
to cover.
Modifications, accessories and adventure gear are the layers most motor policies underprice, flatten or exclude. They're also the parts of a 4x4 owner's spend that drive loyalty when they're covered properly.
Modifications
Permanent changes that shift the vehicle’s value and risk profile. Often invisible to standard motor policies.
- Suspension
- Bullbars
- Snorkels
- Drawer systems
- Second batteries
- Lift kits
- Long-range tanks
Accessories
Bolted-on, often removable. Significant aggregate value that gets flattened into “unspecified extras.”
- Roof racks
- Awnings
- Light bars
- Winches
- UHF
- Fridge slides
- Tyres and rims
Adventure gear
Carried, not fitted. Contents-type cover that most motor policies don’t reach. Room to grow the book.
- Rooftop tents
- Swags
- Recovery kit
- Comms
- Camper trailers
- Touring electronics
Built by people
who drive them.
NED is new. The team behind it isn't. Mechanics, fitters and former insurance assessors, sitting inside a group with fifteen years operating insurance brands across Australia and beyond.
We've started fresh on a single category, 4x4, with people who spend more weekends in Cape York and the Flinders than in the office.